binjai Platform Privacy Notice

This page describes what we collect when you use binjai and how we keep that data protected. We operate an online entertainment service available where local law permits, and we take your privacy seriously across every interaction—from account registration through payment processing and customer support.

Our commitment is straightforward: we collect only the information necessary to operate our platform, verify your identity, process your transactions, and provide support. We do not sell your data to third parties, and we apply industry-standard encryption to all sensitive information stored on our servers.

What We Collect on binjai

We collect personal information in three categories. First, account data: your name, email address, phone number, date of birth, and residential address. We require this to create your binjai account and comply with anti-money-laundering regulations. Second, identity verification documents: government-issued ID, proof of address, and in some cases a selfie for facial matching. We store these securely and delete them after verification is complete, unless local law requires longer retention. Third, transaction data: deposit and withdrawal records, payment method details (such as your DANA, e-wallet, mobile banking, or local payment account identifier), and betting history.

We also collect technical information automatically: your IP address, browser type, device model, and the pages you visit on binjai. We use cookies and similar tracking tools to remember your login session and to understand how you navigate our platform. This helps us detect fraud, improve performance, and tailor the user experience.

How We Use Your Data on binjai

We use your personal information to operate binjai: to process your deposits and withdrawals, settle your account balance, and respond to your support requests. Our customer service team in Jakarta, Surabaya, and Bandung may access your account details to help resolve disputes or verify your identity during account recovery. We also use your data to comply with legal obligations—anti-money-laundering checks, tax reporting, and fraud prevention.

We do not use your data for marketing unless you opt in. We do not share your information with third-party advertisers. However, we do share limited data with our payment processors (the banks and fintech partners behind online payment, e-wallet, mobile banking, and local payment) to complete your transactions, and with our hosting provider to maintain our servers. These processors are bound by confidentiality agreements.

Your Rights on binjai

You have the right to request a copy of the personal data we hold about you. You may also request that we correct inaccurate information or delete your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team via the contact form on binjai or email the address listed below. We will respond within 14 days.

You may withdraw consent to cookies at any time by adjusting your browser settings. Note that disabling cookies may affect your ability to log in or use certain features of binjai. You also have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your information.

Cookies and Tracking on binjai

We use session cookies to keep you logged in and functional cookies to remember your preferences. We do not use advertising cookies or behavioral tracking cookies. Third-party analytics services (such as Google Analytics) may place cookies on your device to measure traffic to binjai; these are governed by their own privacy policies, not ours. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Contact binjai

If you have questions about this privacy notice or wish to exercise your rights, contact our data protection team at [email protected]We are available during standard business hours, Monday to Friday, 09:00–18:00 Western Indonesia Time. For urgent account or payment issues, use the live chat feature on binjai or call our support line.

Jurisdiction and Updates

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This privacy notice applies to all users of binjai across supported regions in Southeast Asia.

We may update this notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on binjai. Your continued use of the platform after such notice constitutes your acceptance of the updated terms. This notice was last updated in the current year and reflects our current data handling practices.